Tiara's Touch
Professional Braiding Services
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Terms of Service

Please review our service policies

Last Updated: December 27, 2025

Welcome to Tiara's Touch. By booking an appointment or using our services, you agree to these Terms of Service. Please read them carefully. Tiara's Touch is located in Flat Rock, Michigan, and these terms are governed by Michigan state law.

1. Services

Tiara's Touch provides professional braiding and hair styling services, including but not limited to:

  • Box braids (traditional and knotless)
  • Cornrows and feed-in braids
  • Locs (goddess locs, faux locs, soft locs)
  • Twists (passion twists, Senegalese twists, flat twists)
  • Kids braiding and styling
  • Crochet styles
  • Braided ponytails and updos

2. Appointments and Booking

Scheduling

Appointments can be booked through our website, by phone, or via text message. A confirmed appointment is a commitment from both parties.

Deposits

A non-refundable deposit may be required to secure your appointment. The deposit amount will be communicated at the time of booking and will be applied toward your total service cost.

Confirmation

You will receive appointment confirmation and reminders. Please ensure your contact information is accurate to receive these communications.

3. Cancellation and Rescheduling Policy

Cancellations

We understand that plans change. To cancel an appointment:

  • Please provide at least 24-48 hours notice
  • Cancellations made less than 24 hours in advance may result in forfeiture of your deposit
  • Repeated last-minute cancellations may affect your ability to book future appointments

Rescheduling

You may reschedule your appointment with at least 24 hours notice at no additional charge. Your deposit will be transferred to the new appointment date.

No-Shows

Failure to appear for your scheduled appointment without notice ("no-show") will result in:

  • Forfeiture of your deposit
  • Possible requirement of full prepayment for future appointments

4. Arrival and Appointment Guidelines

Punctuality

Please arrive on time for your appointment. If you anticipate being late, contact us as soon as possible. Arriving more than 15 minutes late may result in:

  • Shortened service time
  • Rescheduling of your appointment
  • Potential forfeiture of deposit

Hair Preparation

To ensure the best results, please come to your appointment with:

  • Clean, freshly washed and conditioned hair
  • Detangled hair (if applicable to your hair type)
  • Dry or slightly damp hair (unless otherwise instructed)

Failure to properly prepare your hair may result in additional charges or rescheduling of your appointment.

Children

For children's appointments, a parent or guardian must be present. Please ensure children are well-rested and have eaten before their appointment.

5. Pricing and Payment

Service Prices

Prices listed on our website are starting prices. Final pricing may vary based on:

  • Hair length and thickness
  • Style complexity
  • Size and length of braids requested
  • Additional services or add-ons
  • Hair condition

A final price estimate will be provided during your consultation.

Payment Methods

We accept the following payment methods:

  • Cash
  • Credit and debit cards
  • Digital payment apps (Cash App, Zelle, Venmo)

Payment Timing

Full payment is due upon completion of services unless other arrangements have been made in advance.

6. Hair Extensions and Products

Client-Provided Hair

If you choose to provide your own braiding hair:

  • Please ensure you have the correct type, color, and quantity as advised
  • Bring extra packs as recommended
  • We are not responsible for the quality of client-provided hair

Shop Hair

Braiding hair may be available for purchase at our location for an additional fee. Availability and pricing vary.

7. Satisfaction and Concerns

During Your Appointment

Please communicate any concerns during your appointment so adjustments can be made. We want you to love your style!

After Your Appointment

If you have concerns about your style after leaving:

  • Contact us within 48 hours of your appointment
  • We will work with you to address any issues
  • Minor adjustments may be made at no additional charge
  • Major restyling requests may incur additional fees

8. Health and Safety

Scalp Conditions

Please inform us of any scalp conditions, allergies, or sensitivities before your appointment. We reserve the right to refuse service if we identify conditions that may be affected by our services.

Sanitation

We maintain high standards of cleanliness and sanitation. All tools are cleaned and sanitized between clients.

9. Photography and Social Media

We may photograph completed styles for our portfolio and social media. By using our services, you consent to such photography unless you notify us otherwise. We will never share your personal information alongside photos.

10. Liability

Tiara's Touch is not liable for:

  • Hair damage resulting from prior chemical treatments, heat damage, or pre-existing conditions not disclosed
  • Allergic reactions to products (please inform us of known allergies)
  • Damage to client-provided hair extensions
  • Personal belongings lost or damaged on premises
  • Results that differ from reference photos due to differences in hair type, texture, or condition

11. Conduct

We strive to create a welcoming, respectful environment for all clients. We reserve the right to refuse or terminate services for inappropriate behavior, including but not limited to:

  • Harassment of staff or other clients
  • Intoxication
  • Disruptive behavior

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified terms.

13. Governing Law

These Terms of Service are governed by the laws of the State of Michigan. Any disputes arising from these terms or our services shall be resolved in the courts of Wayne County, Michigan.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Tiara's Touch
Flat Rock, Michigan
Phone: (734) 626-8218
Email: stahltiara@aol.com

By booking an appointment with Tiara's Touch, you acknowledge that you have read, understood, and agree to these Terms of Service.

Tiara's Touch

Professional braiding services for the community. Specializing in protective styles for over 20 years.

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Braiding Services

  • Box Braids
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Contact Us

Flat Rock, Michigan

(734) 626-8218

stahltiara@aol.com

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