Frequently Asked Questions

Everything You Need to Know

How do I book an appointment?

You can book online through our Book Now page, call or text us at (734) 626-8218, or send us a message through our contact form. We'll confirm your appointment within 24 hours.

How much is the deposit?

A non-refundable deposit of $25-$50 (depending on the service) is required to secure your appointment. This amount is applied to your total service cost on the day of your appointment.

What's your cancellation policy?

Please provide at least 24 hours notice to reschedule your appointment. Deposits are non-refundable for no-shows or last-minute cancellations. We understand life happens - just communicate with us!

How long do appointments take?

Depending on the style, appointments can range from 2-8 hours. Simple cornrows may take 2-3 hours, while intricate knotless braids or locs can take 6-8 hours. We'll give you an accurate estimate when you book.

Do you work with kids?

Absolutely! We love working with children and have years of experience keeping little ones comfortable. We offer special kids pricing and age-appropriate styles. Kids under 12 get extra patience and care.

What payment methods do you accept?

We accept cash, all major credit/debit cards, Zelle, Cash App, and Venmo. Deposits can be paid online when booking. The remaining balance is due at the end of your appointment.

How should I prepare for my appointment?

Please arrive with clean, dry, and detangled hair. For braiding services, your hair should be freshly washed (within 1-2 days) and completely dry. Avoid heavy products or oils before your appointment.

Do I need to bring my own hair?

Hair extensions are not included in service prices unless otherwise specified. You can purchase hair from us or bring your own. Let us know your desired style in advance so we can advise on the type and amount of hair needed.

What should I bring to my appointment?

Just bring yourself and any reference photos of styles you love! We provide all necessary tools and accessories. Feel free to bring snacks, your phone charger, or entertainment for longer appointments.

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